Crisis Communications Handbook 2026

Incident Crisis Communications Holding Statement Templates

SOCIAL MEDIA INCIDENT POSTS Update on [Event Name]

EMAIL COMMUNICATION Dear XXX,

[City/Destination] is currently addressing [brief situation summary]. Visitors are encouraged to follow [agency/authority] for the latest information: [URL].

We want to keep you informed regarding [brief description of the event]. Here’s what we know:

• [Key fact 1]

• [Key fact 2]

We will continue to share updates here.

• [Safety or travel impact notes]

#StaySafe #[DestinationName]

Our team is [action being taken], and we’re coordinating with [agencies]. Please use the following link to access our latest updates and official messaging toolkit: [link].

WEBSITE HOMEPAGE POST “[Destination Organization] is actively engaged in responding to [crisis description]. We are in close contact with our local partners and emergency officials to ensure coordinated efforts. We encourage visitors to stay informed through official channels. For media inquiries, please contact [Name, Email, Phone].”

Thank you for your continued support and partnership.

Best,

[Name]

[Title]

Destinations International CRISIS COMMUNICATIONS HANDBOOK

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