2025 Annual Report: Association

REFRESHED ACCESSIBILITY PLAYBOOK + AI COMPANION The refreshed Accessibility Playbook, developed in collaboration with TravelAbility, delivers a streamlined, digital-first resource grounded in updated research and real-world best practices to help destinations build subject-matter expertise and enhance accessible visitor experiences. New in 2025, the AI Companion supports practical implementation across destination development, marketing and community engagement, enabling scalable, consistent and community-centered accessibility strategies.

ACCESSIBILITY PLAYBOOK DESTINATION MODULE

PRODUCED IN CONJUNCTION WITH

TALENT ACCELERATOR PROGRAMS Building on a strong foundation, the Pathways to Success: Scholarship & Professional Development Program represents the next step in cultivating future leaders in tourism and hospitality. Evolved from the HBCU Scholarship Program, Pathways to Success broadens access to education, mentorship and professional growth for students pursuing hospitality and tourism management degrees across the United States and Canada. This work is complemented by the Foundation’s 30 Under 30 Program, which recognizes and supports emerging leaders from around the world through curated learning, mentorship and industry engagement, and the Rising Industry Professionals Program, which provides early-career professionals with structured leadership development, networking and ongoing professional growth opportunities. Together, these programs reflect a coordinated approach to strengthening talent pipelines and preparing the next generation of destination leaders.

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Chicago, Illinois - USA

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