Accessibility Playbook

PART 1

WHY ACCESSIBLE TRAVEL MATTERS Travel offers unparalleled opportunities for personal growth, cultural exchange, and shared meaningful experiences. To fully realize these benefits, it is imperative that destinations evolve to meet the diverse needs of all travelers, including those with disabilities. This Accessibility Playbook, created by TravelAbility in collaboration with Destinations International, serves as a comprehensive guide to help destination organizations navigate the journey towards creating truly accessible and welcoming environments. The importance of accessibility in travel cannot be overstated. According to the World Health Organization, nearly two billion people worldwide live with a form of disability, representing a significant segment of the global population. This will continue to expand with aging adult populations. Moreover, the demand for accessible travel is growing as awareness and advocacy for disability rights increase. By embracing accessibility, destinations not only demonstrate

social responsibility, but shape community engagement and influence economic potential. This playbook is designed to equip destination organizations and their stakeholders with the knowledge and tools necessary to foster accessibility, and in turn, inclusivity. It is structured to provide actionable insights, supported by data, real-world case studies, best practices, and a wealth of resources. Whether you are at the beginning of your accessibility journey or seeking to evolve existing initiatives, this playbook offers valuable guidance to ensure that every traveler feels welcomed and valued.

As leaders in the travel industry, we have a collective responsibility to ensure that

destinations are accessible to all. By adopting the principles and strategies outlined in this playbook, you can take a crucial step towards a more inclusive future. Together, we can create environments where all travelers, regardless of their abilities, can explore, experience, and enjoy the world without barriers.