Accessibility Playbook

PART 1

Communicate Clearly: Speak clearly and at a moderate pace, but avoid shouting and covering your mouth, as it can distort lip movement. Use natural facial expressions and gestures to enhance communication and avoid exaggeration. Respect Their Communication Preferences: Respect the individual’s preferred communication method, whether it’s sign language, lip-reading, written communication, or a combination of methods. If you’re unsure, ask them how they prefer to communicate. Do not assume the individual reads lips. Provide Accommodations: Provide accommodations such as written materials, visual aids, or assistive listening devices to facilitate communication and ensure inclusivity. Address the Person Directly: Don’t speak to interpreters, companions, or caregivers instead of directly addressing the deaf or HoH individual.

COGNITIVE AND NEUROLOGICAL DISABILITIES

Neurodivergence describes individuals whose neurological development and functioning differ from what is typically considered “normal” or “neurotypical.” This includes people with conditions such as autism spectrum disorder (ASD), attention deficit hyperactivity disorder (ADHD), dyslexia, dyspraxia, Tourette syndrome, PTSD, and more. They may face challenges in social communication, sensory processing, executive function, and emotional regulation. Individuals with PTSD often have heightened or altered sensory processing. Everyday stimuli like loud noises, bright lights, crowds or unexpected touch can be perceived as threats, triggering a fight, flight or freeze response. Environments that are too stimulating or unpredictable can become overwhelming very quickly. A Warm Welcome Respect Individual Differences: Recognize that neurodivergent individuals have diverse experiences, strengths, and challenges. Listen and Validate: Listen attentively to the person’s perspectives, experiences, and preferences. Respect Interests: Respect the individual’s personal space, boundaries, and ways of interacting. Ask for consent before initiating physical contact or offering assistance and respect their right to decline if they are not comfortable. Do not pressure the individual to conform to neurotypical norms such as eye contact and handshaking. SHARE THIS 1 Eight Myths About Autism by Pete Wharmby

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